Privacy Policy

Who We Are

Our website address is: https://www.crsabers.ca

Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Visitor comments may be checked through an automated spam detection service.

What do we collect and store?

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies (see above) to keep track of cart contents while you’re browsing our website.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

How do we use your data?

We may use the data we collect for the purposes of operating the website, providing services, ensuring the security of the website, communicating with you, analyzing website usage, keeping records, managing customer relationships, currency and marketing services.

For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.

When making online purchases, all credit card and financial data are securely processed and housed within the third party payment service Square (To view Square’s privacy policy and terms of service click here.) We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. We never use email to transmit Credit Card and other sensitive information.

We also accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

When shopping, Mailchimp keeps a record of your email and the cart contents for up to 30 days on the Mailchimp’s servers. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read Mailchimp’s privacy policy here.

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.

Please see https://quic.cloud/privacy-policy/ for more details

Mailing List

By creating an account or placing an order you may agree to be enrolled in our mailing list. If you would like to be removed from our emailing list you can click unsubscribe at the bottom of any of our emails or by emailing us at info@CRSabers.com

What are your data rights under GDPR?

If you are within the European Union, you are entitled to certain information and rights under the General Data Protection Regulation (GDPR.) You can request access, correct, or erase your data. You have the right to reject the processing of your data, the right to portability of your data, and the right to withdraw consent for the use of your data. You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

Children under 13

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this website.

What if you have questions about the privacy policy?

Email us at info@CRSabers.com